Who we are
Sterling Capital Reserve Limited are Corporate Finance Advisers based at Sterling House, Unit 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG. Contact Telephone Number 0115 9849800.
The information we collect via the Website may include.
- Approach Third Party Lenders on your behalf to obtain quotations for Finance Products.
- Complete Third Party Lender’s Applications Forms on your behalf.
- Keep you up to date with our services and the latest finance products available in the Market.
- Invite you to seminars held by Sterling Capital Reserve Limited.
- Undertake Fraud Prevention.
- Complete Credit Reference Agency Checks.
Personal Data
What we need
Sterling Capital Reserve Limited will be what is known as the ‘controller’ and the ‘processer’ of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location-based information.
We also gather
name, address, email, phone numbers, date of birth, dependents, financial status.
Why we need it
We need to know your basic personal data to provide you with an accurate recommendation for your personal circumstances. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
For processing of data to be lawful under GDPR Sterling Capital Reserve Limited use the Consent option
What we do with it
All the personal data we use is controlled by Sterling Capital Reserve Limited in the UK, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. Please contact us if you require more information on this framework.
We may pass your data to Lenders, such as Banks and Credit Unions etc, to provide you with offers of products suitable to meet your customer requirements.
Your data is stored electronically on our cloud encrypted server. Our server is based in the UK.
How long we keep it
We are required under regulation to keep your basic personal data, such as name, address and contact details for a minimum of 6 years, after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.
What are your rights?
If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
Where relevant, you have the right to withdraw consent and object at any time and this means that we cannot process your data provided without your consent.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officer is David Griffiths and you can contact them at david@sterlingcapitalreserve.co.uk.